Last updated July 13 2023

Welcome to itgenuinesolutions.com (referred to as "we," "us," or "our"). This Privacy Policy (referred to as the "Policy") outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using our website, products, and services, you consent to the practices described in this Policy. Please read it carefully.

INFORMATION WE COLLECT

1.1 Personal Information:

We may collect the following types of personal information when you interact with our website and services:

• Contact Information: Your name, email address, phone number, billing and shipping address.
• Payment Information: Payment details, including credit card numbers and billing information.
• Account Information: Usernames, passwords, and account preferences.
• Communications: Any information you provide when contacting us, subscribing to our newsletter, or participating in surveys.

1.2 Usage Data:

We automatically collect certain information about your interactions with our website and services, including:

• Device Information: Information about your device, such as IP address, browser type, operating system, and device identifiers.
• Log Data: Information about your use of our website, including pages visited, referring URL, and timestamps.

HOW WE USE YOUR INFORMATION

2.1 Order Fulfillment:

We use your personal information to process and fulfill orders, including:

• Processing payments and completing transactions.
• Arranging shipping and delivery of products.

2.2 Customer Support:

We may use your information to:

• Respond to your inquiries, requests, or comments.
• Provide technical assistance and troubleshoot issues.

2.3 Personalization:

We aim to personalize your experience by:

• Displaying relevant content and product recommendations based on your interests.
• Sending personalized marketing communications with your consent.

2.4 Website Improvement:

We analyze usage data to:

• Understand how our website is used and identify areas for improvement.
• Enhance the design, functionality, and user experience.

2.5 Legal Obligations:

We process your information to comply with:

• Applicable laws, regulations, and legal proceedings.
• Requests from law enforcement or government authorities.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected]. We are here to assist you and address any inquiries you may have.

Thank you for choosing itgenuinesolutions.com. Your privacy and trust are important to us, and we are committed to safeguarding your personal information.